Are you in the market for a reliable San Diego IT support company? You’re not alone. An annual study from Computer Economics has recently reported that the median IT budget designated for outsourcing services is up 23% from last year, with many organizations steadily increasing their spending on outsourcing services as the economy continues to rise.

While you may be ready to jump into a relationship with an IT support company and reap the benefits of outsourcing, it is important that you take the time to find a reliable, professional and reputable company. Why? The following are just a few things that you could be risking by selecting a San Diego IT support company based on price of services as opposed to quality and knowledge of technicians and engineers.

1. Data – The moment you hire a third-party IT company to help your business is the moment that you allow someone else to look at every piece of information that runs through your company. To protect your data, it’s important to work with companies that have great references, strict privacy guidelines and clear-cut plans for how they will safeguard, backup and protect your most valuable data.
2. Efficiency – While outsourcing is supposed to help boost your business’ efficiency, working with an unorganized or unprepared company can leave you without the technology or support needed to carry out transactions, conduct business and communicate with your clients. Make sure that you know about plans for emergencies, natural disasters and more.
3. Support – The whole point of hiring a support company is so that you have access to support at any time of the day. Beware of contracts that don’t clearly spell out what support will be available when and make sure that you understand what services are going to be offered to you. A company that provides on-site, over the phone and 24 hour IT support in San Diego will ensure that your business can continue to work at maximum capacity.
4. Interests – The worst part about low-quality IT support companies is that they don’t have your best interest in mind. To them, your business is only another number that supplements their income. This will hinder your business by making it increasingly harder to expand or to make the best decision for increasing your IT infrastructure’s performance. If your current or prospective IT support company isn’t recommending choices to you that proactively help your business evolve, it might be time to look to someone new.

Don’t risk all your hard work by rushing into a relationship with an unreliable IT support company.  If you would like to learn more about IT support services, reach out to San Diego’s premier IT consultants at Syndeo Communications today and schedule a free audit and consultation. Call 760-650-3300 – we look forward to hearing from you!