In today’s business environment, a small to medium sized company can’t hope to successfully compete, let alone expand to its full potential, without a strong, secure information technology infrastructure in place. The conundrum is that, despite the need for one, San Diego businesses in that size range don’t always have the resources necessary for a dedicated IT support department.

Too often when an organization finds itself in need of IT resources they don’t have a budget for, they try to get by with solutions that actually inflict more damage. The most common mistake companies make is to try to provide a level of technical support to their employees by relying on a few “power users” to deal with day-to-day workstation or printer issues. Of course, this drags those employees away from their primary responsibilities and productivity takes a hit.

An often-repeated scenario, particularly in smaller organizations, is one where necessary software is purchased at an amazingly low price from an unfamiliar source. All is well until a call to the software company for technical phone support reveals that they have been using illegal, unlicensed versions of the program and are now forced to stop using it immediately, purchase a licensed version, or face legal ramifications.

One of the most problematic issues that comes up when discussing small business IT issues is when the business tries to cut corners, but still stay technologically competitive by bringing in a supposedly-savvy college student to handle some basic IT chores like updating servers or applying patches. Without some prior experience this can quickly become a nightmare. At some point, it becomes more beneficial to invest in a reliable San Diego IT consulting firm who will save you money over the long-term.

Interested in learning more about hiring an outside IT department? Call 760-650-3300 and speak with the computer consulting specialists at Syndeo Communications. We’ll be able to answer all of your technology questions and can schedule a free consultation if you would like to further discuss your IT options.