Communication is key for overall business success and growth so when communication fails amongst your workers, it is easy to understand why mistakes may be made and work processes may slow down. As San Diego IT consultants ourselves, we understand the importance of open communication between those that work on the technical side of the business and those who are more involved with management and operations and wanted to share why communication sometimes fails between these groups and what business owners can do fix this problem.

We’ve all known that one IT tech that might not communicate as effectively as they could with their peers. Whether from a lack of social skills or a simple disinterest in getting to know his or her co-workers, it can be tricky filling IT roles with people who are both technology savvy and good with people. While this doesn’t seem like a pressing problem, this can create a lack of communication which can further cause mistakes to be made and in some cases, lead to mistrust between team members.

This is where management can really make a difference. For example, sending your technical teams to a business communications course can help them fine tune their conversation skills. Another great idea is to have a blended team building outing that includes your technical gurus with other non-technical workers. Organized trust-building exercises can allow groups to find some common ground outside the office, and it may help solve trust issues when at work as well.

Another way to enhance communication among your workers is to pair those involved in the technical aspects of the business with non IT members for upcoming projects. This helps keep everyone in the loop and can bring harmony and trust between both parties. You can also set up learning sessions where your in-house IT staff teaches their co workers a few tricks of the trade!

Trust within your team is achievable, you just need to know where to look for the solution.  And if you’re still in need of IT support in San Diego or technical assistance, reach out to Syndeo Communications at 760-650-3300 today. We offer a range of services from phone and on-site support to network setup and cloud computing services. We’d be more than happy to answer any of your questions relating to your IT team or infrastructure.