The term “managed IT services” generally applies to the practice of outsourcing some or even all of a company’s IT needs. This can be done to save money, take the load off a busy IT staff, fill knowledge gaps, or support environments that may only need attention sporadically. If you’re thinking about managed IT services for your business, read on and see which services are most commonly offered by IT providers.

Desktop Help

Smaller companies typically get the most use out of the desktop support sector of managed IT. A business with fewer employees usually doesn’t need a full time IT support team as employing a tech staff for only the occasional hiccup rarely makes fiscal sense. Instead, smaller companies can hire a managed IT services firm for desktop support and troubleshooting, patching, and even network support. This could be done on an on-call basis or a regular engagement, such as monthly or weekly. This way, smaller companies can watch their bottom line by only paying for what they need.

Specific Environments

Companies that are mid-sized and larger often leverage managed IT services to care for specific environments. Some examples of this include supporting database servers, network hardware, email servers, or even a handful of Linux machines in a mostly Microsoft shop. The idea of using managed IT services here is that a company can save money by outsourcing the management of environments that may not need constant attention instead of hiring expensive on-staff specialists to support them.

New Projects

The third key area where managed IT services are commonly utilized is new technology projects. Software rollouts, building new environments and implementing new technology are some examples of this. When a company’s regular IT staff is too busy or doesn’t have the in-depth knowledge required to implement solutions like this, managed IT services can cover gaps in knowledge or workload.

Interested in finding the right mix of managed IT services for your small or medium sized business? Call (760) 650-3300 and schedule a complimentary consultation with one of the professional and experienced IT consultants from Syndeo Communications. We provide on-site, remote desktop, 24 hour, and over-the-phone IT support in San Diego, and can help find the IT services that will better your business in the short and long-term. Reach out to us today – we look forward to hearing from you!