Things to Look for in a HaaS Provider

Most companies know how important it is to keep their technologies updated, yet the constantly changing market and high costs of new products and hardware make it difficult to keep up. That’s where HaaS providers in San Diego come in.

HaaS (Hardware as a Service) is typically offered by a managed service provider. The hardware belongs to the managed service provider and is installed or used by a client for a monthly fee or through a pre-determined fee structure. When the hardware becomes outdated, the service provider is responsible for replacing the technology with the more current version. For businesses, this helps keep costs down, while still allowing them to stay up-to-date with important hardware that is essential to day-to-day business functions.

If you’re considering hardware as a service, here is what to look for in a managed services provider in San Diego:

  1. Low monthly fees. Competitors are constantly offering better rates, so it’s important to check with various providers about rates and/or contracts for services provided. Doing your due diligence in this stage can help ensure you enjoy the best possible price point for such services.
  2. Specialty in your field of business. Not all HaaS providers are the same, and some will know more about certain industries than others. If your business is highly technical and requires specific hardware, it’s important to find a managed service provider that has expertise in your field.
  3. Hardware guarantee. Look at what the provider’s policies are on repairing or replacing equipment as soon as possible to avoid delays in your business’ manufacturing. Is there a certain time frame that hardware will be replaced? Is there a specific process that you need to go through to request new hardware?
  4. Remote IT support. You want your provider to offer remote IT support in San Diego so that they can update devices’ firmware, software, or patch any device flaws remotely and quickly. This can give you peace of mind knowing devices are up-to-date and working “full throttle” to maximize productivity.
  5. Flexible upgrade structure. You want your managed service provider to upgrade your systems to their latest models, and you want them to do it with minimal downtime. You may also want to look at additional devices while your business grows. A good provider should be able to accommodate your needs as a business.

For more information about products and pricing for HaaS in San Diego, reach out to Syndeo Communications today. We are a trusted IT support company in San Diego, CA and are here to help you streamline your business technologies to enhance growth and increase profit. Call us at 760-650-3300 today.