The ability for employees to openly and effectively communicate with one another has always been an important part of any business. To keep employees working as a team, making sure everyone is on the same page when it comes to business operations, is a fundamental necessity in today’s business world. Most business owners would agree to this point, but how do you design a business infrastructure to accommodate a variety of communication needs?

Email

The first option, email, is a clear solution that is utilized by almost all businesses. Email, with the proper email security features, can play a huge role in keeping employees in communication with each other. With email, employees can communicate quickly and efficiently with each other weather they are across town or in the next room. This becomes a powerful tool when paired with other features such as:

• Shared Calendars – Allow employees to have constant access to calendar information, such as when certain meetings are and deadlines for important projects
• Web Apps – Allow for emails to be accessed from anywhere in the world, even on a smart phone if an employee is on the go.

Instant Messaging

Instant messaging can also be useful for interoffice communication. When someone needs to communicate quickly with a coworker, but does not necessarily need to call or send an email, they simply send an instant message. This can be useful for contacting someone while they are on the phone as they can continue talking and answer the message at the same time. It can streamline communication and provide a medium between a phone call and an email.

PBX Phone Systems

Setting up a Public Branch Exchange or PBX phone system can also increase efficiency of communication between individuals. A PBX allows for employees to dial an extension to contact a coworker directly. It eliminates the need to keep a long list of phone numbers on hand. It also centralizes the phone system for an entire organization and can be configured to have remote users access extensions from home. A PBX also allows a company to set up Interactive Voice Response for customers. This is much more efficient than just having a general mailbox as calls can be automatically routed to the proper users and departments.

A streamlined communications network makes it much easier to pass information along to where it needs to be in a timely manner. In today’s fast paced business environment it is critical for businesses to have a good communication infrastructure in place so get started with yours today! Call 760-650-3300 and see how Syndeo, a trusted San Diego IT support company, can help affordably streamline your business communications to increase productivity and stay competitive in your industry.